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GVISION is structured around three centres of expertise to meet all your technological and digital needs.

For all your IT and computer support needs.

For your video surveillance, alarm, access control, and fire detection solutions.

For the development of websites, e-commerce, and bespoke applications.

Privacy Policy

HomePrivacy Policy

Privacy Policy

1. Introduction

The company GVISION SRL places particular importance on the protection of personal data and undertakes to process it in compliance with the General Data Protection Regulation (GDPR) as well as the applicable Belgian legislation.

The purpose of this privacy policy is to inform users of the website https://gvision.be clearly and transparently about how their personal data is collected, used and protected.

2. Data controller

The data controller is:

GVISION SRL
Doornveld 114
1731 Asse
Belgium

CBE / VAT: BE0803743087
Email: info@gvision.be

For any questions regarding data protection:
Email: rgpd@gvision.be

3. Personal data collected

When using the website, the following categories of data may be collected:

Identification data
  • Surname
  • First name
  • Email address
  • Telephone number
  • Postal address
  • Company and job title
Communication data
  • Content of messages sent via forms or chat
  • History of exchanges
Technical data
  • IP address
  • Browsing data
  • Device type and browser
4. Collection methods

Data is collected via the following channels:

  • Contact forms
  • Quote requests
  • Appointment booking
  • Newsletter sign-up
  • Support or ticketing tools
  • Online chat
  • Cookies and similar technologies
5. Purposes of processing

Personal data is processed for the following purposes:

  • Responding to contact requests
  • Providing IT support services
  • Managing the customer relationship
  • Sending commercial communications, subject to consent
  • Improving the services and the website
  • Analysing use of the website
  • Ensuring the security of systems and preventing abuse
6. Legal bases

Data processing is based on the following legal grounds:

  • The consent of the data subject
  • The performance of a contract or pre-contractual measures
  • The legitimate interest of GVISION (security, service improvement)
  • Compliance with legal obligations
7. Data recipients

Personal data may be passed on to the following providers, to the extent necessary for carrying out their tasks:

  • Microsoft (cloud and email services)
  • Zoho Corporation (customer relationship management and support)
  • Google (traffic analysis)
  • Meta Platforms (marketing tools)
  • Website hosts (OVH, Siteground, O2Switch)

These providers act as sub-processors and are subject to strict contractual obligations regarding data protection.

8. Data transfers outside the European Union

Some providers may process data outside the European Union.

In such cases, GVISION ensures that these transfers are governed by appropriate safeguards, in particular:

  • The use of standard contractual clauses approved by the European Commission
  • The implementation of appropriate technical and organisational measures
9. Retention period

Personal data is retained for a limited period:

  • Prospect data: up to 3 years after the last contact
  • Client data: for the duration of the contractual relationship, plus legal obligations
  • Data for marketing purposes: until consent is withdrawn
  • Technical data: for the period strictly necessary for security and operation
10. Data security

GVISION implements appropriate technical and organisational measures to ensure the security of personal data:

  • Control of access to systems
  • Secure authentication
  • Encryption of communications where necessary
  • Monitoring and protection against intrusions
  • Regular backups
11. Rights of data subjects

In accordance with the GDPR, everyone has the following rights:

  • Right of access to data
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability

These rights can be exercised by sending a request to the following address:
rgpd@gvision.be

12. Cookies

The website uses cookies to:

  • Ensure it works properly
  • Analyse traffic
  • Improve the user experience
  • Offer personalised content

For more information, please consult the cookie policy available on the website.

13. Complaints

Anyone who believes their rights are not being respected can file a complaint with theData Protection Authority.

14. Amendment of the policy

GVISION reserves the right to amend this privacy policy at any time in order to ensure its compliance with the applicable legislation.

15. Contact

For any questions regarding this privacy policy or the processing of personal data:

Email: rgpd@gvision.be