Modern telephony, an essential asset for your business
In a world where mobility, remote work, and responsiveness have become essential, having a modern telephony solution is no longer an option but a necessity. Accessible from any device – computer, smartphone, or desk phone – your system follows you everywhere, whether you are at the office, on the move, or at home.
According to a recent study, more than 70% of European companies that switched to VoIP have seen a significant reduction in their telecom costs.
At GVISION, we have strategically chosen to partner with Yeastar, one of the global leaders in IP telephony, to offer our clients a reliable, flexible solution integrated with their current tools (Microsoft Teams, CRM, messaging systems, etc.). We support you every step of the way: needs analysis, implementation, training, and continuous support, to turn your communications into a true productivity lever.
Yeastar Cloud PBX: Optimize your business communications.
Give your teams and clients a seamless experience with a unique platform that centralizes calls, video conferences, messaging, and collaboration.
Accessible everywhere and on any device, Yeastar Cloud PBX ensures continuity, flexibility, and daily productivity gains.
Work from anywhere
Unified communications
Call efficiency.
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Work from anywhere
Make and receive calls wherever you are, with the device of your choice.
From your smartphone via the iOS/Android mobile app.
From your computer via the Windows/macOS desktop app.
From your web browser with a feature-rich client.
With one click via the Chrome extension, featuring quick calls and on-screen notifications.
Unified communications
Allez au-delà des appels téléphoniques avec des communications multi-canaux
Passez des appels audio et vidéo et basculez facilement entre eux.
Voyez qui est disponible, en communication, absent, en pause ou en déplacement.
Organisez des réunions vidéo avec chat en direct et partage d’écran.
Créez des conversations individuelles ou de groupe et partagez des fichiers avec vos collègues.
Call efficiency.
Simplifiez la gestion des appels et gagnez en efficacité
Transférez les appels en cours entre appareils sans interruption.
Utilisez les touches de fonction et raccourcis pour des actions plus rapides.
Cliquez pour appeler depuis votre ordinateur tout en utilisant votre téléphone de bureau.
Automatisez vos flux d’appels grâce à l’interface intuitive du Call Flow Designer par glisser-déposer.
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Simplifiez la répartition des appels et optimisez vos flux
Suivez en temps réel les appels internes, entrants et sortants.
Gérez les appels facilement avec glisser-déposer et clics simples.
Consultez et changez la disponibilité des postes.
Surveillez l’état des files d’attente, groupes d’appels, boîtes vocales collectives, etc.
Interact with your clients across all channels.
Offer your clients more choices and convenience to contact you, whether by phone, SMS, WhatsApp, or through social media.
Omnichannel messaging.
Call Center
Omnichannel messaging.
Provide personalized and engaging interactions with your clients.
Manage messages from different channels from a single interface.
Engage proactively with clients on their preferred channels.
Automatically associate incoming messages with your existing contacts.
Transfer conversations to your colleagues and collaborate directly within the same interface.
Optimize your reach by sending bulk outbound messages.
Centre d’appels
Donnez plus de puissance à vos agents et superviseurs
Surveillez et gérez les appels en file d’attente via des panneaux web.
Consultez les indicateurs clés de performance sur un Wallboard en temps réel.
Accédez à des rapports graphiques, téléchargeables et planifiables.
Profitez des fonctionnalités de supervision des appels, enregistrement, rappel depuis la file d’attente, etc.
01Cheaper than traditional solutions.
The cloud telephony system eliminates the high costs associated with hardware and maintenance of traditional systems. With cloud technology, businesses reduce their initial investments and only pay for the services they actually use.
02Benefit from advanced UC features.
Benefit from an all-in-one business communication solution with features such as auto-attendant, call logs, and video conferencing. These tools enhance better collaboration within teams.
03Simplify your technological infrastructure.
By choosing a cloud solution, you centralize all your communication tools on a single platform. This simplifies your technical environment, reduces complexity, and makes management easier. No need to manage multiple providers or applications: one integrated solution is enough.
04Rich, ready-to-use integrations.
Cloud PBX solutions seamlessly integrate with popular business applications, such as CRMs, helpdesk software, Microsoft Teams, and many other third-party tools. These integrations facilitate information sharing and enhance workflow between platforms, maximizing efficiency.