Pricing Plans
Choose the plan that suits youYour needs
Essential support
39.90€*
Basic IT support for small teams.
Remote assistance, maintenance, and 24/7 monitoring.
Pro support
59.90€*
Advanced support with Microsoft 365, enhanced collaboration, and security.
Ideal for growing SMEs.
Entreprise support
129€*
Comprehensive support with enterprise security, backups, and compliance.
Includes device management and cloud protection.
Full support
199€*
Premium 24/7 support with priority SLA, maximum security, and dedicated strategic support.
*Prices shown are exclusive of tax (excl. VAT), per user, on a monthly basis (Per Month).
*A minimum number of users is required for certain packs.
Plan Comparison
PRICE | ||||
|---|---|---|---|---|
Availability | 8:30 – 17:00 | 8:30 – 17:00 | 7h00 – 19h00 | 24 / 7 |
SLA – Response Time | Best effort | Max 2h | Max 1h | Max 30 min |
Email support | unlimited | unlimited | unlimited | unlimited |
Telephone support included | — | 1 h / month | 2 hrs / month | Unlimited |
On-site support included | — | — | 1h / month | 1h / month |
SUPPORT
Active Monitoring | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
Preventive maintenance | ||||
Patch management | ||||
Automations | — | |||
Remote access | ||||
Contact channels | Portal, Chat, Telephone | Portal, Chat, Telephone | Portal, Chat, Telephone | Portal, Chat + dedicated line |
PRODUCTIVITY & COLLABORATION
Microsoft Office Suite | — | Business Standard | Business Premium | Business Premium |
SharePoint | — | |||
OneDrive | — | |||
Email & Calendar (Exchange) | — | |||
Collaboration (Teams) | — | |||
VoIP – Professional telephony | From EUR 12 | From EUR 12 | From EUR 12 | |
AI (Microsoft 365 Copilot PRO) | From EUR 12 | From EUR 12 | From EUR 12 | From EUR 12 |
ENDPOINT SECURITY
Endpoint protection (Antivirus) | Essential | Advanced | MDR Essential | MDR Advanced |
Web Security | ||||
Anti-Malware & Anti-Ransomware | ||||
Application, device, web control | — | |||
Device management | — | — | ||
Data Loss Prevention (DLP) | — | — | ||
Conditional access | — | — | ||
Encryption | — | — |
CLOUD SECURITY
Multi-Factor Authentication (MFA) | — | |||
MFA for other apps | From EUR 5 | From EUR 5 | From EUR 5 | |
Email protection | — | — | ||
Secure links & attachments | — | — | ||
SPF & DKIM Verification | — | |||
DMARC protection | — | — | ||
Password manager | From EUR 5 | From EUR 5 |
BACKUP
PC Backup | — | Essential | ||
Microsoft 365 Backup | — | — |
GOVERNANCE & COMPLIANCE (GDPR/NIS2/ISO)
Documentation | — | — | ||
Audit trails & logging | — | — | ||
Identity & Access Management (IAM) | — | — | ||
Compliance audits & assessments | — | — | ||
Incident response plan | — | — | ||
Compliance reports | — | — |
STRATEGY
Employee onboarding & offboarding | — | — | ||
Asset inventory | — | — | ||
Asset lifecycle management | — | — | ||
Dedicated account manager | — | — | ||
Monthly strategic meeting | — | — |
| Essential | Pro | Company | Full | |
|---|---|---|---|---|
| Prices | ||||
| Availability | 8:30 – 17:00 | 8:30 – 17:00 | 7h00 – 19h00 | 24 / 7 |
| SLA – Response Time | Best effort | Max 2h | Max 1h | Max 30 min |
| Email support | Unlimited | Unlimited | Unlimited | Unlimited |
| Telephone support included | – | 1h / month | 2 hrs / month | Unlimited |
| On-site support included | – | – | 1h / month | 1h / month |
| Support | ||||
| Active Monitoring | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
| Preventive maintenance | ||||
| Patch management | ||||
| Automations | – | |||
| Remote access | ||||
| Contact channels | Portal, Chat, Telephone | Portal, Chat, Telephone | Portal, Chat, Telephone | Portal, Chat + dedicated line |
| Productivity & Collaboration | ||||
| Microsoft Office Suite | – | Business Standard | Business Premium | Business Premium |
| SharePoint | – | |||
| OneDrive | – | |||
| Email & Calendar (Exchange) | – | |||
| Collaboration (Teams) | – | |||
| VoIP – Professional telephony | From EUR 12 | From EUR 12 | From EUR 12 | |
| AI (Microsoft 365 Copilot PRO) | From EUR 12 | From EUR 12 | From EUR 12 | From EUR 12 |
| Endpoint security | ||||
| Endpoint protection (Antivirus) | Essential | Advanced | MDR Essential | MDR Advanced |
| Web Security | ||||
| Anti-Malware & Anti-Ransomware | ||||
| Application, device, web control | – | |||
| Device management | – | – | ||
| Data Loss Prevention (DLP) | – | – | ||
| Conditional access | – | – | ||
| Encryption | – | – | ||
| Cloud security | ||||
| Multi-Factor Authentication (MFA) | – | |||
| MFA for other apps | From EUR 5 | From EUR 5 | From EUR 5 | |
| Email protection | – | – | ||
| Secure links & attachments | – | – | ||
| SPF & DKIM Verification | – | |||
| DMARC protection | – | – | ||
| Password manager | From EUR 5 | From EUR 5 | ||
| Backup | ||||
| PC Backup | – | Essential | ||
| Microsoft 365 Backup | – | – | ||
| Governance & Compliance (GDPR/NIS2/ISO) | ||||
| Documentation | – | – | ||
| Audit trails & logging | – | – | ||
| Identity & Access Management (IAM) | – | – | ||
| Compliance audits & assessments | – | – | ||
| Incident response plan | – | – | ||
| Compliance reports | – | – | ||
| Strategy | ||||
| Employee onboarding & offboarding | – | – | ||
| Asset inventory | – | – | ||
| Asset lifecycle management | – | – | ||
| Dedicated account manager | – | – | ||
| Monthly strategic meeting | – | – | ||
French
Dutch
English